Privacy Policy

Last updated: 4 August 2026

Morris Architectural Design Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or engage us to provide architectural design and related services.

1. Who We Are

Morris Architectural Design Ltd is the data controller responsible for the personal information covered by this Privacy Policy.

Morris Architectural Design Ltd
UE115, First Floor
East Quadrangle
Seale Hayne
Newton Abbot
Devon
TQ12 6NQ

Telephone: 01626 903077
Mobile: 07944 746994
Email: morrisarchitecturaldesign@gmail.com
Website: www.morrisarchitecturaldesign.co.uk

When this policy refers to “Morris Architectural Design”, “we”, “us” or “our”, it means Morris Architectural Design Ltd.

2. The Personal Information We Collect

The personal information we collect will depend on how you interact with us.

It may include:

• Your name
• Your home, business or project address
• Your email address
• Your telephone number
• Details about your proposed project
• Information about the current stage of your project
• Your proposed budget and timescale
• Property ownership or relevant land information
• Planning, design and construction information
• Drawings, photographs, plans and supporting documents
• Records of correspondence, telephone calls and meetings
• Details needed to prepare quotations, contracts and invoices
• Payment and transaction information
• Marketing preferences
• Technical information collected when you use our website

Please do not provide sensitive personal information through our website enquiry forms unless it is necessary for us to assist with your project.

3. How We Collect Your Information

We may collect personal information:

• When you complete a website contact or enquiry form
• When you contact us by telephone, email, post or social media
• When you request an initial consultation or quotation
• When you appoint us to provide architectural services
• During meetings, site visits and project discussions
• When you supply plans, photographs, surveys or project documents
• When another person, such as a family member, contractor, consultant or professional adviser, contacts us on your behalf
• From publicly available sources, including planning portals, HM Land Registry records and local authority information
• Automatically when you visit our website, through cookies and similar technologies

Where someone provides us with information about another person, they should ensure that they have permission to do so.

4. How We Use Your Personal Information

We may use your information to:

• Respond to questions and enquiries
• Arrange consultations, meetings and site visits
• Assess the requirements and feasibility of a project
• Prepare quotations, fee proposals and contracts
• Provide architectural design and related professional services
• Prepare and submit planning, building regulations and other applications
• Communicate with local authorities, consultants, contractors and other project professionals
• Manage projects and maintain project records
• Issue invoices and administer payments
• Meet our legal, regulatory, insurance and professional obligations
• Manage complaints, queries or disputes
• Protect our business, website and information systems
• Improve our website and services
• Send relevant business communications where permitted by law

We will not use your personal information for purposes that are incompatible with those described in this policy unless we have a lawful reason to do so.

5. Our Lawful Bases for Processing

UK data protection law requires us to have a lawful basis for using personal information.

Depending on the circumstances, we may rely on the following lawful bases.

Contract

We may process your information when it is necessary to:

• Provide services under a contract with you
• Prepare a quotation or proposal
• Take steps at your request before entering into a contract
• Manage and complete an architectural project

Legal obligation

We may process information when necessary to comply with legal, tax, accounting, regulatory or professional obligations.

Legitimate interests

We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights.

These interests may include:

• Responding to business enquiries
• Managing client and supplier relationships
• Maintaining accurate project records
• Protecting and improving our services
• Establishing, exercising or defending legal claims
• Preventing fraud, misuse or security incidents
• Promoting our services appropriately

Consent

We may rely on your consent for certain optional activities, including some forms of electronic marketing or the use of non-essential website cookies.

Where we rely on consent, you may withdraw it at any time.

6. Planning Applications and Public Information

Some architectural services involve preparing or submitting information to local planning authorities, building control bodies and other public organisations.

Documents submitted as part of a planning or regulatory application may become publicly accessible through an online planning portal or public register. This may include:

• Property addresses
• Application documents
• Plans and drawings
• Design and access statements
• Ownership certificates
• Supporting reports
• Relevant correspondence

We will explain what information is required where reasonably practicable. Once information has been submitted to a public authority, that organisation will process it under its own privacy notice and legal obligations.

7. Sharing Your Personal Information

We may share relevant information with trusted third parties when necessary to provide our services, administer our business or comply with the law.

These may include:

• Local planning authorities
• Building control bodies and approved inspectors
• Structural engineers
• Surveyors
• Ecologists and biodiversity specialists
• Energy assessors
• Planning consultants
• Heritage consultants
• Contractors and specialist trades
• Other professional consultants involved in your project
• IT, website hosting, cloud storage and email providers
• Accountants, insurers, legal advisers and professional advisers
• Payment and banking providers
• Government departments, regulators, courts or law-enforcement bodies where required

We will only share information that is reasonably necessary for the relevant purpose.

Third-party service providers acting on our behalf must process personal information securely and only in accordance with our instructions and applicable data protection law.

We do not sell or rent your personal information to other organisations.

8. Website Forms

When you submit an enquiry through our website, the information entered into the form is sent to us so that we can respond.

The information may also be stored securely within the website, its database, our email system or another customer or project-management system used by the business.

Please avoid sending confidential or sensitive documents through a general website form. Contact us first if you need to transfer sensitive project information securely.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help a website function, remember preferences, understand how visitors use the site and support relevant embedded services.

Cookies may include:

• Essential cookies needed for the website to operate
• Preference or functionality cookies
• Analytics cookies that help us understand website usage
• Cookies associated with embedded maps, videos or other third-party content

Non-essential cookies should only be placed after you have provided the appropriate consent through the website’s cookie controls.

You can change or withdraw your cookie preferences through the cookie settings available on the website. You can also control cookies through your browser settings.

Further information should be provided in our separate Cookie Policy.

10. Third-Party Websites and Embedded Content

Our website may contain links to external websites or embedded content from third-party services, such as maps, videos, social media platforms or planning portals.

These third parties may collect information about you, use cookies or track your interaction with their services. Their handling of personal information is governed by their own privacy policies.

We are not responsible for the privacy practices or content of external websites.

11. International Data Transfers

Some website, email, cloud-storage, analytics or software providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal safeguard is in place. This may include:

• A UK adequacy regulation
• The UK International Data Transfer Agreement
• The UK Addendum to approved standard contractual clauses
• Another legally recognised transfer mechanism

12. How We Protect Your Information

We use reasonable technical and organisational measures to protect personal information from:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Disclosure
• Destruction

These measures may include secure accounts, access controls, passwords, software updates, backups, encrypted connections and carefully selected service providers.

Access to personal information is limited to people who need it for legitimate business purposes.

No website, email system or electronic storage method can be guaranteed to be completely secure. You should therefore take care when sending confidential information electronically.

13. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, contractual, tax, insurance and professional obligations.

Typical retention periods may include:

• General enquiries that do not become projects: normally up to two years after the last meaningful contact
• Unsuccessful quotations or proposals: normally up to two years
• Client and project records: normally for at least six years after completion or termination of the appointment, and potentially longer where required by contract, insurance, professional obligations or the nature of the project
• Financial and transaction records: normally six years after the end of the relevant financial year
• Marketing records: until you unsubscribe, withdraw consent or the information is no longer required

Specific records may be retained for longer where necessary to establish, exercise or defend a legal claim, resolve a dispute or comply with a legal requirement.

When information is no longer needed, it will be securely deleted, destroyed or anonymised.

14. Marketing Communications

We may send marketing communications where:

• You have asked to receive them
• You have given your consent
• Another lawful basis and the applicable electronic-marketing rules permit us to do so

You can unsubscribe at any time by:

• Using the unsubscribe option included in the communication
• Contacting us using the details in this policy

Service-related messages about an enquiry, appointment, contract or ongoing project are not marketing communications and may still be sent where necessary.

15. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

• Access: request a copy of the personal information we hold about you
• Rectification: ask us to correct information that is inaccurate or incomplete
• Erasure: ask us to delete your personal information in certain circumstances
• Restriction: ask us to limit how we use your information
• Objection: object to processing based on legitimate interests or direct marketing
• Data portability: receive certain information in a structured, commonly used and machine-readable format
• Withdraw consent: withdraw your consent where consent is our lawful basis
• Complain: raise a concern about how we have handled your personal information

These rights are not absolute and may not apply in every situation. We may need to retain or continue using information where there is a lawful reason to do so.

We may ask you to provide information needed to confirm your identity before responding to a request.

We will normally respond to a valid request within one month, although the period may be extended where a request is particularly complex or numerous. We will tell you where an extension applies.

You will not normally have to pay a fee to exercise your rights. A reasonable fee may apply, or we may refuse to act, where a request is manifestly unfounded or excessive.

16. Complaints and Concerns

Please contact us first if you have a question, concern or complaint about our use of your personal information.

Morris Architectural Design Ltd
UE115, First Floor
East Quadrangle
Seale Hayne
Newton Abbot
Devon
TQ12 6NQ

Telephone: 01626 903077
Email: morrisarchitecturaldesign@gmail.com

Please provide:

• Your name and contact details
• A clear description of your concern
• Details of any relevant correspondence
• The outcome you would like us to consider

We will acknowledge your complaint and investigate it fairly. We may contact you if we need further information.

You also have the right to complain to the UK data protection regulator:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Further information and current contact methods are available from the Information Commissioner’s Office website.

We would appreciate the opportunity to address your concerns before you contact the Information Commissioner’s Office.

17. Children’s Information

Our website and architectural services are not directed specifically at children.

We do not knowingly collect personal information directly from children through the website. Where information about a child is relevant to a project, it should normally be provided by a parent, guardian or other authorised adult and limited to what is necessary.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

• Our services
• Our website
• The systems and providers we use
• Our data-processing activities
• Applicable legal or regulatory requirements

The latest version will be published on this page, together with the date it was last updated.

19. Contact Us

For questions about this Privacy Policy or the way we handle personal information, contact:

Morris Architectural Design Ltd
UE115, First Floor
East Quadrangle
Seale Hayne
Newton Abbot
Devon
TQ12 6NQ

Telephone: 01626 903077
Mobile: 07944 746994
Email: morrisarchitecturaldesign@gmail.com